You can exchange your purchases for resort credit up until 11:59PM the day before validation. After that time, your purchase is final and cannot be exchanged.

How to exchange for resort credit:

1. Locate your confirmation email.
2. Scroll to the bottom of the email and click ‘My Account’.
3. Click ‘Manage My Purchases’.
4. Follow the prompts to exchange your item.
5. Your resort credit balance will appear in the ‘Resort Credit’ section of your account. Note your pin and swipe #.
6. When purchasing your new item, click ‘Gift Card’ at checkout.
7. Enter your swipe number and pin at checkout.

For additional questions, please email [email protected]

Spidie Bucks are our resort credit that can be used during your visit to Spider Mountain! This can be used on snacks, retail, rentals, lessons, or even a stay at Thunderbird Lodge. Get your tickets online to have the chance of getting Spidie Bucks.

Valid on select tickets. The price will be green on our webstore.

You will receive an email the morning of your visit to use your Spidie Bucks.

Spider Mountain has variable pricing on all lift tickets.

What does that mean? It means the earlier you buy you save. Tickets start as low as $39 and go up from there based on the amount of tickets bought and time of the year.

Email us at [email protected] to request a raincheck with your web sale confirmation number.

Rent a full-suspension mountain bike and protective equipment rentals at Spider Mountain Bike Park. Limited inventory is available to book in advance online, and the remainder of the inventory is available on-site on a first-come, first-served basis. Riders 12 and under must rent on-site. Online rentals are not currently available for kids 12 and under.

All rental equipment must be returned to the rental shop by 3:15 pm.

We recommend purchasing our insurance. Our $25 insurance policy covers up to $500 in damages. Damages beyond $500 will be charged to the customer. Without insurance, all damage to a bike will be charged to the customer. Pre- and post-rental, the customer and a staff member will inspect the bike for damages. An estimate for any additional charges due to customer damage will be provided to the customer after the bike is returned and is inspected.

Spider Mountain is here to help you build your mountain biking skills. Like any sport, the better you get, the more fun you have. Currently, we offer FREE Intro to Bike Park Lessons. Head over to our lessons page to learn more.

• Within 48 hours of the ticket or lesson purchase, you are eligible for a 100% refund paid to the payment device used to purchase your lift ticket, rental, or lesson. Tickets, rentals, and lessons are not refundable or transferable on the date valid.
• We do not offer half-day lift tickets.
• After you make your purchase, up to 11:59 pm on the day before your product(s) are valid, you may defer your ticket, rental or lessons and receive a credit in the US dollar amount of your original purchase. This credit is valid only at the resort where the original purchase was made.
• Credit can be used for lift tickets, lessons, and rentals.  Credit will be provided electronically, as made available in an online account.
• Credit amounts will be based on the ticket purchaser’s actual purchase price, less insurance, if applicable. If you use your credit on a ticket that is more expensive, you must pay the price difference between the credit and the new ticket.
• Credit can NOT be used for lodging, food, beverage, resort merchandise, or at any MCP resort other than the one where the original purchase was made.
• Credit expires April 30, 2025.
• Lift tickets received as a benefit associated with other tickets that are not purchased by the visitor directly for us and/or complimentary passes are not eligible for credit. This refund policy may not apply to lift tickets purchased from an authorized third party seller or from a tour operator as part of a bundled package or trip, and purchasers should discuss with their authorized third party seller or tour operator how the refund policy applies to their purchase.
• Deferral of a lift ticket is only available for tickets that are unused at the time of the deferral request. A ticket is “unused” if the ticket has not been scanned or used to access any Power Pass Resort destination after April 30, 2025.
• Ticket exchanges must be done online.
• View all Terms & Conditions